Buycycle United States Privacy Policy
Buycycle United States Privacy Policy
1. Privacy Policy (Last Updated: August 21, 2023)
Buycycle Inc. (“Buycycle,” “we,” or “us”) respects your privacy and is committed to protecting it through our compliance with this Buycycle United States Privacy Policy (the “US Privacy Policy” or “Policy”). This Policy describes the types of information we may collect from you or that you may provide when you visit our United States website located at https://buycycle.com/en-us and any mobile applications we make available in the United States (collectively, our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This Policy only applies to website visitors, users, bicycle purchasers, and sellers located in the United States. If you are not located in the United States, please select your country by clicking on the flag at the top of the Website and selecting your location and preferred language. If you are located outside of the United States, a different Buycycle affiliate may operate the web domain in the country in which you are located, and a separate privacy policy governs our or our affiliate’s processing of your personal information.
This Policy applies to information we collect: (1) on this Website; (2) in email, text, and other electronic messages between you and us; (3) when you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this Policy; and (4) when you purchase or sell bicycles or bicycle equipment via our Website. The Policy does not apply to information collected by us offline or by any third party, including through any application or content (including advertising) that may link to or be accessible from the Website.
This US Privacy Policy may be translated into languages other than English solely for your convenience. However, the authoritative, governing version of this US Policy is the English language version.
Please read this Policy carefully. If you do not agree with this Policy, you must not use our Website or provide any information to us. By accessing or using this Website, you agree to this Policy. We may update this Policy from time to time in our sole discretion. Your continued use of this Website after we make changes is deemed to be your acceptance of those changes, so please check the Policy periodically for updates. In addition to this US Privacy Policy, your access and use of the United States Website (as well as any transactions completed through such Website) is subject to our terms & conditions. You may not use the Website if you do not agree to comply with and be bound by the terms of use.
1.1 No Use of the Website By Children
Our Website is not intended for any children under 18 years of age. No one under age 18 may provide any information to or on the Website or complete any transactions using the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information unless applicable law permits otherwise. If you believe we might have any information from or about a child under 18, please contact us using the contact information below.
1.2 Information on The Collection of Personal Data and Contact Details of the Person Responsible.
We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. As used in the Policy, terms like “personal information” or “personal data” refer to data and information by which you may be personally identified, such as your name, postal address, e-mail address, telephone number, IP address, or information you otherwise provide on the Website. Personal information does not include aggregated, de-identified, or anonymized information that could not be used or modified to refer back to you or an identifiable personal data pertaining to you.
1.3 Contact Information:
If you have any questions about our Website or this US Privacy Policy, please contact us at the address, phone number, or email address provided below.
Buycycle Inc.
80 Pine Street, Floor 24
New York, NY 10005
Email: [email protected]
Phone: +1 (833) 300-0289
1.4 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the person responsible). You can recognize an encrypted connection by the string “https://” and the lock symbol in your browser line.
2. Data Collection When Visiting Our Website
We collect personal information either directly from you when you provide it to us, or automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies, as further described below.
2.1 Passive Collection
During the mere informational use of our website, i.e. if you do not register or otherwise transmit information to us, we only collect data that your browser transmits to our server (so-called “server log files”). When you call up our website, we collect the following data, which is technically necessary for us to display the website to you:
* Our visited website
* Date and time at the time of access
* Amount of data sent in bytes
* Source/reference from which you reached the page
* Browser used
* Operating system used
* IP address used (if applicable: in anonymized form).
We collect and use this information in order to make the Website available to you, for security and authentication purposes, and for the purposes of improving the stability and functionality of our website. We may access or use the information stored in our server log files to detect and prevent security incidents or illegal uses of our Website.
2.2 Information You Provide Us
We collect and use any information you provide us or the Website directly in accordance with this Policy. The information we collect on or through our Website may include information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use any restricted portions our Website, creating any account on our Website, posting comments or other content via the blogs or other public features of the Website, subscribing to our newsletter or mailing list, or requesting information on products and services made available on the Website. We may also ask you for information when you attempt to sell or purchase products or when you report a problem with our Website. We also retain records and copies of your correspondence (including email addresses), if you contact us or if you use any automated support features on the Website. We maintain details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order directly through our Website. We may also view and record your search queries on the Website.
You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages of the Website, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
2.3 Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use automatic data collection technologies (described in further detail below) to collect certain information about your equipment, browsing actions, and patterns, including: (a) details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website; and (b) information about your computer and internet connection, including your IP address, operating system, device identifier, and browser type. We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking), if permitted by applicable law and if you have not opted out of behavioral tracking. The information we collect automatically may include personal information (including your IP address), or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to estimate our audience size and usage patterns, store information about your preferences, customize our Website according to your individual interests, speed up your searches, and recognize you when you return to our Website.
3. Hosting
Hosted by Amazon Web Services, Inc. (AWS)
We use the system of Amazon Web Services, Inc., 410 Terry Avenue North, Seattle WA 98109, United States, for the purpose of hosting and displaying the content on the Website. All data collected on our Website is processed on the servers of AWS. Within the scope of the aforementioned hosting services, your personal data may also be collected and transmitted to servers of AWS in the USA for processing in accordance with the permitted purpose further described in this Policy. AWS is contractually obligated to: (i) only process your personal information for the purposes described in this privacy policy; (ii) implement security measures to protect our users’ data; and (iii) not disclose your personal information on to third parties.
For more information about AWS’s privacy practices, please visit the following website: https://aws.amazon.com/privacy/.
4. Cookies and Other Tracking Technologies
4.1 Types of Tracking Technologies
In order to make visiting our website more attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your terminal device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and allow your browser to be recognized the next time you visit (so-called persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values to an individual extent. Persistent cookies are automatically deleted after a specified period of time, which may differ depending on the cookie. The duration of the respective cookie storage can be found in the overview of the cookie settings of your web browser. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. Pages of our the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
In part, the cookies serve to simplify the ordering process by storing settings (e.g. remembering the contents of a virtual shopping cart for a later visit to the website). If personal data is also processed by individual cookies used by us, the processing is carried out for the purposes set forth in this Privacy Policy, including for the performance of a contract and to optimize Website functionality and consumer experience when visiting the Website.
4.2 Managing Your Cookie Preferences
Please note that you can set your browser so that you are informed about the setting of cookies and can decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:
Internet Explorer and Microsoft Edge: https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d
Chrome: https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform%3DAndroid
Safari: https://support.apple.com/guide/safari/enable-cookies-ibrw850f6c51/mac
Opera: https://help.opera.com/en/latest/web-preferences/
Please note that if you do not accept cookies, the functionality of our website may be limited.
4.3 Third-Party Use of Cookies and Other Tracking Technologies
Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. In addition, note that the “Digital Advertising Alliance” provides for the possibility of a general opt-out for common third party providers such as Facebook, Google and the like.
Throughout this Policy, we have identified our primary third-party service providers who may process your personal information in connection with the Website or our business activities, including our web hosting provider (AWS). You can find more information about these providers below.
5. How We Use and Disclose Your Information
5.1 We Use Your Information for the Following Purposes
We use information that we collect about you or that you provide to us, including any personal information for our business purposes, including: (a) to present our Website and its contents to you; (b) to provide you with information, products, or services that you request from us or sellers on our marketplace; (c) to provide you with notices about your account, sales, or purchases; (d) to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection; (e) to notify you about changes to our Website or any products or services we offer or provide though it; (f) to allow you to participate in interactive features on our Website; (g) to provide our newsletter or other regular communications to you, if you have not unsubscribed; (h) for the direct marketing of our own products and services to you; (i) in any other way we may describe at the time you provide the information; and (j) for any other purpose with your consent.
5.2 We Disclose Your Information to the Following Recipients
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may also disclose personal information that we collect or you provide as described in this Policy: (a) to our subsidiaries and affiliates; (b) to contractors, service providers, and other third parties we use to support our business; (c) to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Buycycle’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding; (d) to fulfill the purpose for which you provide it (including technical support, billing disputes, or requests for repair services); (e) with your consent; (f) to comply with any court order, law, or legal process, including to respond to any government or regulatory request; (g) to enforce or apply our website terms of use, terms of sale, and other agreements between us and you, or any seller and you, including for billing and collection purposes; (h) if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Buycycle, our customers, or others; and (i) to other companies and organizations for the purposes of fraud protection and credit risk reduction.
5.3 Choices About How We Use and Disclose Your Information
If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by contacting our privacy contact using the information set forth in this Policy. If you do not wish to have your contact information used by us to promote our own or third parties’ products or services, you can opt-out by unsubscribing directly in each marketing email sent to you or by sending us an email stating your request to email address we’ve listed in this Policy. This opt out does not apply to information provided to us as a result of a product purchase, warranty registration, product service experience or other transactions.
6. How You Interact With Our Website Features and Digital Service Providers
Below, we have provided more information about how your information may be collected or provided in the course of your interactions with particular features of our Website.
6.1 WhatsApp Business
We offer visitors to our Website the opportunity to contact us via the messaging service WhatsApp of WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. For this purpose, we use the so-called “business version” of WhatsApp.
If you contact us via WhatsApp on the occasion of a specific transaction (for example, an order placed), we store and use the mobile phone number you use on WhatsApp and - if provided - your first and last name pursuant to process and respond to your request. To adequately respond to your needs, we may ask you to provide further data (order number, customer number, address or email address) via WhatsApp in order to be able to assign your request to a specific process.
If you use our WhatsApp contact for general inquiries (such as about the range of services, availability or our website), we store and use the mobile phone number you use on WhatsApp and - if provided - your first name and surname in order to efficiently and timely provide you an answer with the requested information.
Your data will only be used to respond to your request via WhatsApp. A transfer to third parties does not take place.
Please note that WhatsApp Business obtains access to the address book of the mobile device we use for this purpose and automatically transfers phone numbers stored in the address book to a server of the parent company Meta Platforms, Inc., formerly known as Facebook Inc. in the USA. For the operation of our WhatsApp Business account, we use a mobile device in whose address book only the WhatsApp contact data of those users who have also contacted us via WhatsApp are stored.
This ensures that each person whose WhatsApp contact data is stored in our address book has already consented to the transmission of his WhatsApp telephone number from the address books of his chat contacts when using the app on his device for the first time by accepting the WhatsApp terms of use. A transmission of data of such users who do not use WhatsApp and/or have not contacted us via WhatsApp is excluded in this respect.
For the purpose and scope of the data collection and the further processing and use of the data by WhatsApp, as well as your rights in this regard and setting options for protecting your privacy on the WhatsApp platform, please refer to WhatsApp’s privacy policy: https://www.whatsapp.com/legal/?eea=1#privacy-policy
6.2 Registration with the Portal
You can register for an account on our Website by providing personal data. We use the so-called double-opt-in procedure for the registration, i.e. your registration is only completed if you have previously confirmed your registration via a confirmation e-mail sent to you for this purpose by clicking on the link contained therein. If your confirmation is not received within 24 hours, your registration will be automatically deleted from our database. The provision of the aforementioned data is mandatory. You can provide all other information voluntarily by using our portal.
If you use our portal, we store your data required for the fulfillment of the contract, including any information on the method of payment, until you finally delete your access. Furthermore, we store the voluntary data you provide for the time of your use of the portal, unless you delete it beforehand. You can manage and change all information in the protected customer area.
Personal data will continue to be collected and processed in accordance with this Policy if you provide it to us for the performance of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. Deletion of your customer account is possible at any time and can be done by sending a message to the our contact information set forth above. We store and use the data provided by you for the purpose of processing the contract. After complete processing of the contract or deletion of your customer account, your data will be retained and eventually deleted in accordance our standard data retention practices, unless otherwise required by applicable law.
7. Use of Single Sign-on Procedures
7.1 Facebook Connect
On our website, you can log in to create a customer account or register using the social plugin “Facebook Connect” of the social network Facebook, which is operated by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”), within the framework of the so-called single sign-on technique, if you have a Facebook profile. You can recognize the social plugins from “Facebook Connect” on our website by the blue button with the Facebook logo and the words “Connect with Facebook” or “Log in with Facebook” or “Sign in with Facebook”.
When you call up a page of our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is transmitted by your browser directly to a server of Meta Platforms Inc. (formerly known as Facebook Inc.) in the USA and stored there. These data processing operations are carried out in order to display personalized advertising to you based on your surfing behavior.
By using this “Facebook Connect” button on our website, you also have the option of logging in or registering on our Website using your Facebook user data. If you choose to register on our Website using your Facebook user data, we may receive the general and publicly accessible information stored in your Facebook profile. This information includes your user ID, name, profile picture, age and gender. You may alter or restrict the flow of this information from your Facebook profile’s privacy settings.
We would like to point out that, following changes to Facebook’s data protection conditions and terms of use, there may also be a transfer of your profile pictures, the user IDs of your friends and the friends list if these have been marked as “public” in your privacy settings on Facebook when you give your consent to register on our Website using your Facebook user data. The data transmitted by Facebook will be stored and processed by us for the creation of a user account with the necessary data (title, first name, last name, address data, country, e-mail address, date of birth), if these have been released by you at Facebook for this purpose. Conversely, data (e.g. information on your surfing or purchasing behavior) may be transferred from us to your Facebook profile based on your consent.
The consent given can be revoked at any time by using the contact information provided in this Policy.
For the purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights in this regard and setting options for protecting your privacy, please refer to Facebook’s privacy policy: https://www.facebook.com/policy.php
If you do not want Facebook to assign the data collected via our website directly to your Facebook profile, you must log out of Facebook before visiting our website. You can also prevent the loading of the Facebook plugins with add-ons for your browser completely, e.g. with “Adblock Plus”.
(https://adblockplus.org/de/).
7.2 Google Sign-in
On our website, you can log in to create a customer account or register via the “Google Sign-In” service of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”) using the so-called single sign-on technology if you have a Google profile. You can recognize the Google login function on our website by the button “Sign in via Google” “Sign in with Google account” or “Sign in with Google”.
When you call up a page of our website that contains a Google login function, your browser establishes a direct connection to Google’s servers. The content of the login button is transmitted by Google directly to your browser and integrated into the page. Through this integration, Google receives the information that your browser has called up the corresponding page of our website, even if you do not have a Google profile or are not currently logged in to Google. This information (including your IP address) is transmitted by your browser directly to a Google server and stored there; this may also involve transmission to the servers of Google LLC in the USA. These data processing operations are carried out for the purpose of displaying personalized advertising to you based on browsing behavior.
By using the Google login button on our website, you also have the option of logging in or registering on our Website using your Google user data. If you choose to do so, we may receive the general and publicly accessible information stored in your Google profile. This information includes your user ID, name, profile picture, age and gender. You may alter or restrict the flow of this information from your Facebook profile’s privacy settings.
We would like to point out that, following changes to Google’s data protection conditions and terms of use, there may also be a transfer of your profile pictures, the user IDs of your friends and the friends list if these have been marked as “public” in your privacy settings at Google. The data transmitted by Google will be stored and processed by us to create a user account with the necessary data (title, first name, last name, address data, country, e-mail address, date of birth), if these have been released by you at Google for this purpose. Conversely, data (e.g. information on your surfing or purchasing behavior) may be transferred from us to your Google profile on the basis of your consent.
The consent given can be revoked at any time by sending a message to the responsible person named at the beginning of this privacy policy.
For the purpose and scope of the data collection and the further processing and use of the data by Google, as well as your rights in this respect and setting options for protecting your privacy, please refer to Google’s privacy policy: https://policies.google.com/privacy?hl=en-US
You can view the terms of use for the use of “Google Sign-In” here: https://policies.google.com/terms
If you do not want Google to assign the data collected via our website directly to your Google profile, you must log out of Google before visiting our website. You can also completely prevent the loading of Google plugins with add-ons for your browser, e.g. with “Adblock Plus”.
(https://adblockplus.org/de/).
8. Comment Function
In the context of the comment function on this website, in addition to your comment, information on the time of the creation of the comment and the commentator name selected by you will be stored and published on this website. Furthermore, your IP address is logged and stored. This storage of the IP address is done for security reasons and in case the person concerned violates the rights of third parties or posts illegal content through a submitted comment.
9. Use of Customer Data for Direct Advertising
9.1 Subscribe to our Email Newsletter
If you subscribe to our e-mail newsletter, we will send you information about our offers on a regular basis. Mandatory information for sending the newsletter is only your e-mail address. The provision of further data is voluntary and will be used to address you personally. For the dispatch of the newsletter we use the so-called double opt-in procedure. This means that we will only send you an e-mail newsletter after you have expressly confirmed that you consent to receiving newsletters. We will then send you a confirmation e-mail asking you to confirm that you wish to receive the newsletter in the future by clicking on an appropriate link.
When registering for the newsletter, we store your IP address entered by your Internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your e-mail address at a later date. The data we collect when you register for the newsletter will be used exclusively for the purposes of the used for advertising purposes by means of the newsletter. You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a corresponding message to the responsible person named at the beginning. After unsubscribing, your e-mail address will be deleted from our newsletter distribution list immediately, unless you have expressly consented to further use of your data. We reserve the right to use your data for other purposes, permitted by law and about which we inform you in this statement. Note, however, that even if you opt out of marketing or advertising emails, we may still send you emails regarding your sales, purchases, or other transactions with us, as well as information about your account.
9.2 Goods availability notification by email
If we offer the possibility in our online store for selected, temporarily unavailable items to inform you by e-mail about the time of availability, you can subscribe to our e-mail notification service for the availability of goods. If you subscribe to our availability notification e-mail service, we will send you a one-time e-mail message about the availability of the item you have selected. Mandatory information for sending this notification is only your e-mail address. The provision of further data is voluntary and may be used to address you personally. For sending this notification we use the so-called double opt-in procedure. This means that we will only send you a corresponding notification once you have expressly confirmed that you consent to receiving such a message. We will then send you a verification e-mail asking you to confirm that you wish to receive such notification by clicking on an appropriate link.
When you register for our e-mail notification service for the availability of goods, we store your IP address entered by your Internet service provider (ISP) as well as the date and time of registration in order to be able to trace a possible misuse of your e-mail address at a later date. The data we collect when you register for our goods availability e-mail notification service is used solely for the purpose of informing you about the availability of a particular item in our online store. You can unsubscribe from the goods availability e-mail notification service at any time by sending a message to the responsible person mentioned at the beginning. After unsubscribing, your e-mail address will be deleted immediately from our distribution list set up for this purpose, unless you have expressly consented to further use of your data. We reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration. Note, however, that even if you opt out of marketing or advertising emails, we may still send you emails regarding your sales, purchases, or other transactions with us, as well as information about your account.
10. Using Your Personal Data for Order Processing
10.1 Transmission of image files for order processing via upload function
On our Website, we offer customers the opportunity to order the personalization of products by submitting image files via an upload function. The submitted image motif is used as a template for the personalization of the selected product.
Using the upload form on the Website, the customer can transmit one or more image files from the memory of the end device used directly to us via automated, encrypted data transmission. We then record, store and use the transmitted files exclusively for the production of the personalized product as defined in the respective service description on our Website. If the transmitted image files are passed on to special service providers for the production and processing of the order, you will be explicitly informed about this in the following paragraphs. Any further transfer will not take place. If the transmitted files or the digital motifs contain personal data (in particular images of identifiable persons), all of the processing operations just mentioned will be carried out exclusively for the purpose of processing your online order. After final processing of the order, the transmitted image files will be automatically and completely deleted.
10.2 Shipping and Payment Processors
In order to process your order, we work together with various shipping and payment service provider(s), who support us in whole or in part in the execution of concluded contracts. Your personal data is transmitted to these service providers solely in order to fulfill the orders and transactions you’ve requested from us or via the Website.
The personal data collected by us will be passed on to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods. We pass on your payment data to the commissioned credit institution as this is necessary for payment processing.
11. Customer Satisfaction Surveys and Ratings
We may leverage a third-party survey or rating provider for the purpose of evaluating our products and services and maintaining customer satisfaction. After you submit an order, we may provide your email address to our rating service provider to administer a survey to you or solicit a customer review from you. You may opt out of these communications by unsubscribing or contacting the rating provider directly. Your participation in surveys or reviews is purely voluntary.
12. Use of Social Media: Videos
Youtube Video Use
This website uses the Youtube embedding function to display and play videos from the provider “Youtube”, which belongs to Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).
The extended data protection mode is used here, which, according to the provider, only triggers the storage of user information when the video(s) is/are played. If the playback of embedded Youtube videos is started, the provider “Youtube” uses cookies to collect information about user behavior. According to information from “Youtube”, these are used, among other things, to collect video statistics, to improve user-friendliness and to prevent abusive behavior. If you are logged in to Google, your data is directly assigned to your account when you click on a video. If you do not want the assignment with your profile at YouTube, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them. Such an evaluation is carried out in order to display personalized advertising, for market research and/or needs-based design of its website. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right. The use of YouTube may also result in the transmission of personal data to the servers of Google LLC. in the USA.
Independently of a playback of the embedded videos, a connection to the Google network is established each time this website is called up, which may trigger further data processing operations without our influence.
For further information on data protection at “Youtube”, please refer to the Youtube Terms of Use at https://www.youtube.com/static?template=terms and Google’s privacy policy at https://www.google.de/intl/de/policies/privacy.
13. Online Marketing
13.1 Google AdSense
This website uses Google AdSense, a web advertising service Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). Google AdSense uses so-called cookies, which are text files placed on your computer, to help the website analyze how users use the site. In addition, Google AdSense also uses so-called “web beacons” (small invisible graphics) to collect information, through the use of which simple actions such as visitor traffic on the website can be recorded, collected and analyzed. The information generated by the cookie and / or web beacon (including your IP address) about your use of this website is usually transmitted to a Google server and stored there. This may also result in a transmission to the servers of Google LLC in the USA.
Google uses the information obtained in this way to perform an evaluation of your usage behavior with regard to the AdSense ads. The IP address transmitted by your browser as part of Google AdSense will not be merged with other data from Google. The information collected by Google may be transferred to third parties if this is required by law and/ or if third parties process this data on behalf of Google.
The described processing of data is carried out for the purpose of targeted advertising addressing of the user by advertising third parties, whose ads are displayed on this website based on the evaluated user behavior. This processing also serves our financial interest in exploiting the economic potential of our website by displaying personalized third-party advertising content in return for payment.
You can obtain more information about Google’s privacy policy at the following Internet address: https://policies.google.com/privacy?hl=en-US
You can permanently disable cookies for ad preferences by preventing them by setting your browser software accordingly or you can download and install the browser plug-in available at the following link:
https://tools.google.com/dlpage/gaoptoutPlease note that certain functions of this Website may not be available or may be restricted if you have deactivated the use of cookies.
13.2 Use of Google Ads Conversion Tracking
This website uses the online advertising program “Google Ads” and within the scope of Google Ads the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). We use the offer of Google Ads to draw attention to our attractive offers with the help of advertising media (so-called Google Adwords) on external websites. We can determine how successful the individual advertising measures are in relation to the data of the advertising campaigns. In this way, we pursue the aim of displaying advertising that is of interest to you, making our website more interesting for you and achieving a fair calculation of the advertising costs incurred.
The cookie for conversion tracking is set when a user clicks on an ad placed by Google Ads. Cookies are small text files that are stored on your terminal device. These cookies usually lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked across Google Ads customers’ websites. The information obtained using the conversion cookie is used to generate conversion statistics for Google Ads customers who have opted in to conversion tracking. Customers learn the total number of users who clicked on their ad and went to a website tagged with a conversion tracking tag.
Page were forwarded. However, they do not receive any information with which users can be personally identified. If you do not wish to participate in the tracking, you can block this use by deactivating the Google conversion tracking cookie via your Internet browser under the keyword “User settings”. You will then not be included in the conversion tracking statistics. We use Google Ads based for targeted advertising. The use of Google Ads may also result in the transmission of personal data to the servers of Google LLC in the USA.
You can obtain more information about Google’s privacy policy at the following Internet address: https://policies.google.com/privacy?hl=en-US
You can permanently object to the setting of cookies by Google Ads conversion tracking by downloading and installing the Google browser plug-in available at the following link:
https://support.google.com/My-Ad-Center-Help/answer/12155656?visit_id=638275668432745816-1224074549&rd=1 Please note that certain functions of this website may not be available or may be restricted if you have deactivated the use of cookies.
13.3 Google Marketing Platform
This website uses the online marketing tool Google Marketing Platform of the operator Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“GMP”).
GMP uses cookies to serve ads that are relevant to users, to improve campaign performance reports, or to prevent a user from seeing the same ads more than once. Via a cookie ID, Google records which ads are displayed in which browser and can thus prevent them from being displayed more than once. We use GMP to optimize our website and for marketing purposes.
In addition, GMP can use cookie IDs to record so-called conversions that are related to ad requests. This is the case, for example, when a user sees a GMP ad and later, using the same browser, calls up the advertiser’s website and makes a purchase via this website. According to Google, GMP cookies do not contain any personal information.
Due to the marketing tools used, your browser automatically establishes a direct connection with the Google server. We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our knowledge as follows: Through the integration of GMP, Google receives the information that you have called up the corresponding part of our website or clicked on an advertisement from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, there is a possibility that the provider may obtain and store your IP address. In the context of the use of GMP, personal data may also be transmitted to the servers of Google LLC in the USA.
If you wish to object to participation in this tracking process, you can disable cookies for conversion tracking by setting your browser so that cookies are blocked from the domain www.googleadservices.com, whereby this setting is deleted when you deactivate your cookies. Alternatively, you can obtain information about the setting of cookies from the Digital Advertising Alliance at the Internet address www.aboutads.info and make your desired settings. Finally, you can set your browser so that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. If you do not accept cookies, the functionality of our website may be limited.
You can obtain more information about the GMP by Google privacy policy at the following Internet address: https://policies.google.com/privacy?hl=en-US
14. Web Analytics Services
Google (Universal) Analytics
This website uses Google (Universal) Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). Google (Universal) Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
This website uses Google (Universal) Analytics exclusively with the extension “_anonymizeIp()”, which ensures an anonymization of the IP address by shortening and excludes a direct personal reference. Through the extension, your IP address is shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google LLC server in the USA and shortened there. On our behalf, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. In this context, the IP address transmitted by your browser as part of Google (Universal) Analytics will not be merged with other Google data.
Google Analytics also enables the creation of statistics with statements about the age, gender and interests of site visitors on the basis of an evaluation of interest-based advertising and with the inclusion of third-party information via a special function, the so-called “demographic characteristics”. This allows the definition and differentiation of user groups of the website for the purpose of targeting marketing measures. However, data records collected via the “demographic characteristics” cannot be assigned to a specific person.
You can revoke your given consent at any time with effect for the future. To exercise your revocation, please deactivate this service in the “Cookie Consent Tool” provided on the website. We have concluded an order processing agreement with Google for the use of Google Analytics, which obliges Google to protect the data of our site visitors and not to pass it on to third parties.
You can find more information about Google (Universal) Analytics here:
https://policies.google.com/privacy?hl=en-US
15. Additional Third-Party Tools
15.1 cookieBot
This website uses the cookie consent tool of Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark (“CookieBot”), which sets technically necessary cookies to store your cookie preferences in order to provide a cookie consent management service to website visitors.
15.2 Google Maps
On our website, we use Google Maps (API) from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). Google Maps is a web service for displaying interactive (land) maps to visually display geographical information. By using this service, our location is shown to you and a possible approach is facilitated.
When using the integrated Google Maps of our Website, information about your use of our Website (such as your IP address) is transmitted to Google servers and stored there. This may also result in a transmission to the servers of Google LLC in the USA. This occurs regardless of whether Google provides a user account through which you are logged in or whether a user account exists. If you are logged in to Google, your data will be directly assigned to your account. If you do not want the assignment with your profile at Google, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them. The collection, storage and evaluation are carried out in order to display personalized advertising, conduct market research, and fulfill other needs for which the information was collected.
Design of Google websites. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right. If you do not agree to the future transmission of your data to Google in the context of the use of Google Maps, you also have the option of completely deactivating the Google Maps web service by switching off the JavaScript application in your browser. Google Maps and thus also the map display on this website can then not be used.
You can read Google’s terms of use at
https://www.google.de/intl/de/policies/terms/regional.html, the additional terms of use for Google Maps can be found at
https://www.google.com/intl/de_US/help/terms_maps.html
Detailed information on data protection in connection with the use of Google Maps can be found on the Google website (“Google Privacy Policy”): https://www.google.de/intl/de/policies/privacy/
16. Your Rights With Respect to Your Personal Information
We will exercise commercially reasonable efforts to, subject to applicable law and upon our receipt of a verified request from you: (1), provide you information about your personal data processed and disclosed by us; (2) revise or complete any incomplete or inaccurate personal information about you; (3) delete your personal information, unless we must retain such information in order to comply with applicable law or for our legitimate internal business purposes; (4) restrict the processing of your personal information, unless the processing is required in order to complete a transaction or other request initiated by you; (5) give you the personal data that you have provided to us in a structured, common and machine-readable format (to the extent this is technically feasible); and (6) honor your requests to opt-out of advertising and marketing. To exercise these rights, please contact us using the contact information provided in this Policy.
17. Collection of Personal Information Through Our Social Media Networks
We maintain publicly accessible profiles on social networks on Facebook, Instagram, and Youtube. We may add new social media accounts from time to time.
Social networks such as Facebook, Twitter, etc. can usually analyze your user behavior extensively if you visit their website or a website with integrated social-media content (e.g. like buttons or advertising banners). Visiting our social media presences triggers numerous processing operations relevant to data protection.
If you are logged into your social media account and visit our social media presence, the operator of the social media portal can assign this visit to your user account. However, your personal data may also be collected under certain circumstances if you are not logged in or do not have an account with the respective social media portal. In this case, this data collection takes place, for example, via cookies that are stored on your end device or by recording your IP address.
With the help of the data collected in this way, the operators of the social media portals can create user profiles in which your preferences and interests are stored. In this way, interest-based advertising can be displayed to you inside and outside the respective social media presence. If you have an account with the respective social network, the interest-based advertising can be displayed on all devices on which you are or were logged in.
Please also note that we cannot track all processing operations on the social media portals. Depending on the provider, further processing operations may therefore be carried out by the operators of the social media portals. For details, please refer to the terms of use and data protection provisions of the respective social media portals:
YouTube: https://policies.google.com/privacy
Facebook: https://www.facebook.com/privacy/policy/
Instagram: https://help.instagram.com/155833707900388
Twitter: https://twitter.com/en/privacy
TikTok: https://www.tiktok.com/legal/page/us/privacy-policy/en
18. Use of Our Mobile Applications
You may download the Buycycle application on the Google Play store at https://play.google.com/store/apps/details?id=com.buycycle.mobile&hl=en&gl=US or in the Apple Store at https://apps.apple.com/us/app/buycycle-buy-sell-bikes/id1667465257. In addition to the privacy practices we’ve described in this US Privacy Policy, your use of our mobile applications may be subject to additional terms and conditions provided by your mobile device carrier, the provider of the application store, or by your mobile app account provider. Depending on your mobile device settings, your personal information and information about your use of our mobile applications may be collected and transmitted to your mobile carrier or the provider of your operating system. For example, if you use our mobile application on an iPhone, your information and behavior may be tracked and stored by Apple, Inc. We encourage you to review your mobile device settings and privacy preferences when you download our mobile application and from time to time thereafter to confirm your choices.
